Tuesday, 17 December 2013

Flights at KLIA delayed due to system breakdown

KUALA LUMPUR: Hundreds of passengers were delayed of their flights today due to a system breakdown at the Kuala Lumpur International Airport (KLIA).

Malaysia Airports Holdings Berhad (MAHB) Operations Service senior general manager Datuk Azmi Murad said the 6.15am incident was due to the malfunction of a luggage conveyor belt, causing the airport’s operation system at the departure hall to collapse, after an over-sized luggage was placed onto the wrong tray by a personnel from one of the international airlines.
“The luggage hit the baggage handling system sensor which then triggered the breakdown, leading to the delay of three international flights,” he said.  
Azmi said their technical support team were rushed immediately to look into the problem and the system was up and running by 8.45am.
“Similar incidents had happened before and we are doing our best to ensure that there will not be recurrence,” he said.
He also apologised to affected passengers for the inconvenience caused.

Source : Flights at KLIA delayed due to system breakdown - Latest - New Straits Times http://www.nst.com.my/latest/flights-at-klia-delayed-due-to-system-breakdown-1.434742#ixzz2ngOkSnDw 16 Dec, 2-13